Customer Success Manager (Santiago)

Job Summary

Empresa confidencial is the customer operations platform built for B2B complexity, keeping every team, tool, and customer conversation in sync so companies can scale without losing connection. We are looking for a Growth Specialist to join our world‑class Go‑To‑Market organization. In this role you will develop deep knowledge of our core product capabilities and leverage that expertise to provide customer value through scaled campaigns and 1:1 consultations.

Responsibilities

• Collaborate closely with product, marketing, data, and revenue teams to shape how we execute a hybrid motion in our self‑serve customer segment.
• Identify opportunities to enhance product usage and drive product adoption and revenue growth by engaging with our self‑serve customers.
• Facilitate free trials of premium features and guide accounts toward upgrading to higher‑tier plans.

Qualifications

We are looking for someone passio...