Customer Success Manager (Remote UK)

CrewBloom is seeking a proactive and customer-focused Customer Success Manager (CSM) to join its growing UK team. As the primary point of contact for clients, you’ll ensure they achieve their desired outcomes with CrewBloom’s products and services. This role is ideal for professionals with SaaS, account management, or customer success experience who thrive in building long‑term relationships and driving customer satisfaction, retention, and growth.

Key Details

• Job Title : Customer Success Manager (UK)
• Employer : CrewBloom
• Location : Glasgow (Remote – UK‑based)
• Salary : Competitive
• Hours : Full‑Time
• Contract Type : Permanent

Role Overview

The Customer Success Manager will guide clients through onboarding, training, and ongoing support. You’ll act as a trusted advisor, advocate for customer needs, and collaborate with internal teams t...