Customer Success Manager

About Suger

Suger is the cloud marketplace platform for software companies. We help ISVs (Independent Software Vendors) sell through AWS, GCP, and Azure Marketplaces — handling everything from product listings and private offers to co-sell, CRM integrations, and revenue operations. Our customers range from early-stage startups to growing SaaS companies scaling their cloud marketplace presence.

We're a fast-moving, Slack-first team that moves quickly and takes customer success seriously. Backed by leading VCs and growing fast, Suger is an early opportunity to make a real impact.

Role Overview

We're hiring Customer Success Managers based in the Philippines to join our growing CS team. You'll own a book of approximately 40–50 accounts (up to $25K ARR), guiding customers through onboarding and driving adoption, engagement, and retention across the full customer lifecycle.

This is ...