Customer Success Manager
Neksjob Philippines • mandaluyong, metro manila • Posted June 10, 2026
About the Role
We are looking for a Customer Service Manager who is passionate about leadership, driven by performance, and committed to delivering world-class customer satisfaction.
Responsibilities
- Handle customer calls via phone, email, or chat
- Provide accurate information about products/services to international clients
- Resolve customer concerns efficiently and professionally
- Document interactions accurately in the system
Requirements
- High school graduate or above
- Excellent English communication skills
- Positive attitude and customer-focused mindset
- Basic computer skills and ability to learn new systems
Benefits
- Competitive salary with international account premium
- Health benefits
- Career growth opportunities
- Comprehensive training and support