Customer Success Manager

Naq is an international startup revolutionising compliance for suppliers in highly regulated sectors.

We started with a simple mission: to help business owners selling into regulated sectors meet the compliance requirements demanded by their customers without drowning in complexity or cost. Naq automates the framework stack that UK and EU regulated buyers demand making compliance fast, accessible and actually manageable.

We're in the midst of launching a significant new platform upgrade - more powerful, more automated and AI-assisted. As a result, we're looking for a Customer Success Manager to ensure every existing and future customer lands successfully, stays with us, and grows.

About The Role

This is a critical hire at a critical moment. We need someone who can take commercial and operational ownership of a portfolio of customers, guide them through onboarding and build the kind of trusted relationships that drive retention, expansion and advo...