Customer Success Manager

Location: London (in office mainly, with regular on-site customer visits across the UK)

Reports to: Founders

Team: Customer success

Type: Full-time, Senior Role

Customer Success Manager

About Ontik

Ontik is an ambitious, early-stage B2B financial operations platform designed to streamline and simplify complex financial workflows for heavy duty industries. We’re scaling rapidly and looking for top‑tier engineers to join our team. You’ll have the chance to work in a high‑performance, ownership‑driven environment, where you can make a direct impact on the product and help shape its future.

The Role

We’re looking for a Customer Success Manager who’s an executer first and foremost — someone who loves being close to customers, building trust on site, and delivering real results before scaling the playbook.

This is a hands‑on senior role. You’ll be in‑branch with...