Customer Success Manager - DACH region
ADVANCE®AI • München, Bayern • Posted June 11, 2026
About the Role
We are now looking for a Customer Success Manager to join our growing team across the DACH region covering Germany, Austria and Switzerland - based in Germany.
This is an exciting opportunity to join a rapid growth company that will significantly change the way pharmaceutical companies collect and analyse field insights.
• ADVANCE®AI is an exciting new technology-based SaaS company in the pharmaceutical service sector
• The core service has been developed in collaboration with IBM, the original innovators in Artificial Intelligence (AI) and still one of the world’s leaders in continually developing this technology
• ADVANCE®AI provides pharma leaders everyday visibility of the quality of the conversations taking place between their field-based teams and Health Care Professionals (HCPs)
• This everyday visibility is provided on KPI dashboards that are updated daily in real-time
• Data is collected using AI, rather than humans, to observe and record the conversations,...
This is an exciting opportunity to join a rapid growth company that will significantly change the way pharmaceutical companies collect and analyse field insights.
• ADVANCE®AI is an exciting new technology-based SaaS company in the pharmaceutical service sector
• The core service has been developed in collaboration with IBM, the original innovators in Artificial Intelligence (AI) and still one of the world’s leaders in continually developing this technology
• ADVANCE®AI provides pharma leaders everyday visibility of the quality of the conversations taking place between their field-based teams and Health Care Professionals (HCPs)
• This everyday visibility is provided on KPI dashboards that are updated daily in real-time
• Data is collected using AI, rather than humans, to observe and record the conversations,...