Customer Success Manager - BytePlus (GenAI & SaaS)

ByteDance • dubai, dubai • Posted June 18, 2026

About the Role

            Key Responsibilities  Serve as the primary technical point of contact for key enterprise accounts, building strong long‑term relationships with stakeholders to ensure BytePlus solutions align with their business objectives. 
Provide expert technical guidance during the post‑sales phase, gaining an in-depth understanding of client business scenarios to summarize and share product application best practices. 
Own and lead project delivery for cloud migration, deployment, and expansion projects, coordinating closely with customers to ensure on‑time completion and continuous support. 
Act as the lead liaison for technical issues and escalations, proactively identifying solutions for evolving customer needs and ensuring high levels of satisfaction. 
Maintain thought leadership in Cloud, AI, and ML technologies by contributing to technical documentation, industry insight articles, and the development of internal best practices. 
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