Customer Success Manager

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!

The Opportunity

As a Strategic Customer Success Manager at FICO, you'll be a trusted executive partner to some of our most important customers, driving transformational outcomes and sustainable growth across a portfolio of high-value accounts. This is a senior, commercially-oriented role for someone who operates naturally at the C-suite level — someone who can connect FICO's platform capabilities to a customer's most pressing strategic priorities, and turn those connections into long-term, expanding partnerships. You will own the full commercial health of your accounts, serving as the primary driver of retention, expansion, and executive alignment.

This...