Customer Success Executive

Michael Page • Hyderabad, Telangana • Posted June 14, 2026

About the Role

  • Own analytics-driven delivery excellence for global consulting accounts.
  • Work with senior leaders to shape customer success and account growth.

    • About Our Client

    Our client is a leading global consulting and advisory firm known for building high-impact managed services and global capability centers for Fortune 500 clients. The organization partners with enterprises across industries to drive transformation, operational excellence, and long-term customer value through analytics-led engagement models.

    Job Description

  • Conduct market, industry, and client research including financial analysis, annual reports, and strategic initiatives.
  • Build and maintain dashboards tracking customer health, engagement metrics, CSAT trends, and delivery performance.
  • Prepare structured governance reports and support leadership reviews across multiple strategic accounts.
  • Coordinate with Customer Success, Delivery, and off...