Customer Success Executive

Job Description – Customer Success Executive Position Customer Success Executive Location: Kanakapura Rd, Anjanadri Layout, Konanakunte, Bengaluru, Karnataka (Work from Office) Working Hours 11:00 AM – 8:00 PM About Furtados School of Music (FSM) Furtados School of Music (FSM) is India's leading performing arts education organization. Backed by the 160-year legacy of Furtados, FSM delivers structured music, dance, and performing arts programs across schools, learning centres, home tuition, and online platforms nationwide. Role Overview We are looking for enthusiastic and customer-focused fresh graduates to join our Customer Success team. The ideal candidate should have excellent communication skills, a positive attitude, and a passion for delivering an exceptional customer experience. Key Responsibilities * Serve as the primary point of contact for students and parents. * Handle inbound calls, emails, WhatsApp messages, and customer inquiries. * Assist students with admissions, onboa...