Customer Success Engineer — Onboarding & Technical Support

Founded in 2010, Luware is a leading SaaS provider specializing in innovative contact center and conversation recording solutions. Our Microsoft-certified solutions are designed to streamline customer interactions. We're committed to innovation and growth, fostering a culture that embraces agile methodologies and flexible work arrangements.

We’re growing fast – and we’re hiring!

We're looking for a technically skilled and customer-focused Customer Success Engineer to join our growing team in Zürich (Headquarter) as soon as possible.

In this role, you'll be the technical backbone of our customer relationships, assisting with new customers through onboarding, delivering hands-on project delivery, resolving complex support issues, and helping customers unlock the full value of our platform.

You'll work on assisting our customers through technical challenges through new onboardings and support, from requirements gathering and solution design...