Customer Success Associate – Join an exciting, scaling EdTech and have high ownership of your work

Are you a super bright Customer Success professional? Are you bored and looking for more from your work? Interested in tech and want to work with smart people? This might be the role for you!

The company

Our client is a young and fast-growing EdTech company at the forefront of educational innovation. They are dedicated to transforming learning through their state-of-the-art platform. They want to make education more accessible, engaging, and effective for students and teachers worldwide.

The Role

We're seeking a Customer Success Associate to own the success of our school customers. This is not a call centre support role – you'll be a trusted advisor to schools, responsible for driving adoption, retention, and customer outcomes.

You will independently manage a portfolio of school accounts, ensuring they extract maximum value from the platform. Success in this role requires strategic thinking, technical aptitude, and the ability to balanc...