Customer success associate

Location and Hours

Location: Cape Town (Hybrid: Office & Remote)

Hours: 08:30 – 17:00

Type: Full‑time

Salary: Let’s have a coffee first

About ERM Libryo

ERM Libryo is a technology company that helps organisations understand what the law requires of them, here and now. Our platform goes beyond a traditional legal library by breaking down complex sustainability legislation into clear, actionable insights. Users can intuitively search for answers—even without legal training—and stay up to date with regulatory changes that impact them. We are a fast‑growing legaltech company, and this is an opportunity to join a dynamic, purpose‑driven team working at the intersection of law, sustainability, and technology.

The Role

We are looking for a highly organised, proactive, and customer‑centric Customer Success Operations Associate to support and strengthen our Customer Success function. This role is an entry point into Customer Success, offering expo...