Customer Success Account Manager
green cabbage inc. • singapore, singapore • Posted June 10, 2026
About the Role
About the Role
As a Customer Success Account Manager, you will be responsible for owning and elevating the end-to-end client journey. You will manage a portfolio of existing customers with the mission to ensure our clients receive consistent, high-impact service and make the most out of their subscription entitlements. Your work will directly impact customer satisfaction, retention, and growth. You'll work cross-functionally to align internal teams around client success and continuously improve how we deliver value.
Key Responsibilities:
Engage with Passion:
Interact with your customers all day long, engaging with senior leadership on strategic relationship issues, and mid-level stakeholders on operational and tactical items Relationship Building:
Understand the challenges of the different stakeholders (Procurement, IT, Finance, Marketing, etc) and build a trusted-advisor relationship using Green Cabbage to exceed expectations Client Journey Management:
Map, analyze, ...
As a Customer Success Account Manager, you will be responsible for owning and elevating the end-to-end client journey. You will manage a portfolio of existing customers with the mission to ensure our clients receive consistent, high-impact service and make the most out of their subscription entitlements. Your work will directly impact customer satisfaction, retention, and growth. You'll work cross-functionally to align internal teams around client success and continuously improve how we deliver value.
Key Responsibilities:
Engage with Passion:
Interact with your customers all day long, engaging with senior leadership on strategic relationship issues, and mid-level stakeholders on operational and tactical items Relationship Building:
Understand the challenges of the different stakeholders (Procurement, IT, Finance, Marketing, etc) and build a trusted-advisor relationship using Green Cabbage to exceed expectations Client Journey Management:
Map, analyze, ...