Customer Solutions Executive, Air Freight

RHENUS LOGISTICS PTE. LTD. • singapore, singapore • Posted June 23, 2026

About the Role

Responsibilities
  • Execute airfreight import and export operations in accordance with established SOPs, manuals, quality standards, and KPI requirements.
  • Coordinate and communicate effectively with customers, agents, suppliers, airlines, and internal stakeholders to ensure smooth shipment execution.
  • Review shipment instructions and verify completeness and accuracy of shipment information prior to processing.
  • Manage shipment milestones from booking through delivery, ensuring timely updates and proactive resolution of operational discrepancies.
  • Create and maintain shipment records, including invoicing, accruals, status updates, and job file documentation within the Transport Management System.
  • Coordinate cargo collection, transportation, customs clearance, and airline bookings based on shipment requirements and service commitments.
  • Prepare and review shipping documentation, including Air Waybills (AWB), commercial invoice...