Customer Services Specialist / Client Services (Remote, PHILIPPINES)
First Advantage ⢠Philippines, Metro Manila ⢠Posted July 14, 2026
About the Role
Customer Service Specialist
đ Location: Manila, Philippines
đź Department: Client Operations Support (COPS)
Are you passionate about delivering exceptional client experiences? Do you thrive in a fast-paced environment where attention to detail and proactive communication make all the difference? If so, we want YOU on our team!
About the Role
As a Customer Services Specialist, youâll be the primary point of contact for our clients, ensuring their needs are met with precision and care. Youâll manage case-related concerns, oversee service delivery, and maintain compliance with client-specific standards and SLAs. Your role is critical in building trust and driving client satisfaction.
Why Join Us?