Customer Services ( Malaysian CHINESE ONLY )
Wow People • petaling jaya, selangor • Posted June 20, 2026
About the Role
- Handle all customer inquiries coming from multichannel, including WhatsApp, calls, emails and Livechat.
- Provide Total Service to our value customers.
- Maintain in-depth knowledge of company products, services, and policies to provide accurate information to customers.
- Stay informed about new products, services, and promotions to effectively upsell and cross-sell when appropriate.
- Responsible for updating respective clients on each progress.
- Advising customers on shipment a...