Customer Services for Airticket Application

Viecoi.vn • Ho Chi Minh City, Hồ Chí Minh • Posted June 26, 2026

About the Role

Mô tả công việc:Liaising between guests and partners to resolve light complexity issues via inbound, outbound, email, chat, and messaging on various topics such as: additional travel advice, modifications, cancellations, complaint.
Providing accurate, valid, and complete information by using the right tools, methods, and processes.
Report immediately serious cases/inconstant situations.
Ensuring a high level of customer service and a positive guest experience.
Proactive update information/knowledge about customer service.
 
Requirements:
Graduated equivalent Majors is anadvantage.
Fluency in English (Speaking, listening, writing, and reading) - working 100% English.
At least...
        