Customer Services Advisor

Nuffield Health • Bristol, England • Posted May 31, 2026

About the Role

Customer Services Advisor

Bristol Hospital | Sales & Marketing, Patient Services | Permanent | Full time

37.5 hours per week

Working hours are typically between 08:00 – 17:00 (Monday – Friday)

£25,038.00 per annum

We have an exciting opportunity for a full time Customer Service Advisor to join our team at Nuffield Health Bristol Hospital.

This is a key front-line role supporting both the patient experience and the growth of our private healthcare services. We’re looking for someone who thrives in a fast-paced, patient-focused environment and is committed to delivering high-quality customer service while supporting operational efficiency.

As a Customer Service Advisor, you will:

  • Act as a key first point of contact for patients, consultants, GPs and medical secretaries, delivering a professional and conversion-focused service across phone, email and face-to-face enquiries