Customer Service / Wholesale & Sales Sales Operations and Customer Service Executive Team Leader

Confidential • London, England • Posted July 13, 2026

About the Role

Sales Operations & Customer Service Executive Team Leader
London (office-based) | ASAP start | Up to £40,000 DOE

Join a growth group company with global brands.

Got Frasers and SDI experience and love making things run like clockwork? Join a reputable group with global brands as their Sales Operations and Customer Service Team Leader. You’ll lead a sharp service team, own the orderbook, and be the go-to expert for your customer group — keeping sales, stock and service perfectly aligned.

What you’ll own
Lead, coach and upskill the team — tools, training, performance and KPIs.

Build and manage accurate orderbooks that hit customer needs and business targets.

Analyse orders, flag risks early, and fix blockers before they become delays.

Partner daily with Sales, Logistics and Warehouse to keep deliveries smooth.

Be the trusted face to key customers — clear comms, ...