Customer Service Technician - Delivery - Full Time - Days

Trinity Health • Mason City, Iowa • Posted April 12, 2026

About the Role

Employment Type:

Full time

Shift:

Day Shift

Description:

Position Purpose:

The Customer Service Technician delivers, sets up, teaches use and safety and maintains home medical equipment.

What you will do:

  • Schedules deliveries with customers and makes phone calls prior to delivery. 

  • Prepares equipment/supplies for delivery to client by making sure it is complete and in safe and proper working order prior to leaving warehouse and home. 

  • Delivers equipment/supplies to client's place of residence and in-house, sets up equipment and teaches use according to MercyOne North Iowa