Customer Service Team Leader

Customer Service Team Leader (CSTL)

Starting Salary: £13.05 per hour

Your Role in the Team

As a Customer Service Team Leader at Paddy Power, you will be the welcoming host for our customers, ensuring they have an outstanding experience in our retail shops. Your role will be to engage warmly with every visitor, providing best‑in‑class service and creating a friendly atmosphere. Your enthusiasm for technology will help you promote our online and retail products and services, ensuring that each customer enjoys their time with us.

We want people who will exceed customers’ expectations, building effective relationships, creating a warm and positive environment that customers love to be in. This will primarily involve hosting our customers in shop, cross‑selling our retail and online products and services, clearly communicating answers to customer queries and informing customers about our latest promotions.

Responsibilities

• Assisting...