Customer Service Supervisor

Ethos Veterinary Health LLC • Monroeville, Pennsylvania • Posted June 10, 2026

About the Role

Our mission at Avets is to provide state of the art medicine and compassionate care for pets and the people who love them.

We are seeking a Customer Service Supervisor to provide frontline leadership for our Client Care Coordinators (CCCs) in a busy 24/7 emergency and specialty veterinary hospital. This role is critical in ensuring smooth daily operations, consistent service standards across all shifts, and a compassionate, professional experience for every client who walks through our doors.

This is a hands-on leadership position in a high-stress ER/specialty setting where empathy, decisiveness, and teamwork matter.

Schedule and Compensation:

  • Full Time, 40 hours per week
  • Flexibility is required to support night/weekend and holiday shifts as necessary and to provide training and ongoing coaching and evaluation for the 24/7 customer service team
  • Up to $26/hr
  • Shift differentials apply; $4 after 7pm or $2 on...