Customer Service Supervisor

Neksjob Philippines • cebu city, central visayas • Posted June 07, 2026

About the Role

We are seeking motivated individuals to join our international account team. You will handle inbound/outbound calls with customers from various countries, assist with inquiries, and provide exceptional service in English.

Responsibilities

  • Handle customer calls via phone, email, or chat
  • Provide accurate information about products/services to international clients
  • Resolve customer concerns efficiently and professionally
  • Document interactions accurately in the system

Requirements

  • High school graduate or above
  • Excellent English communication skills
  • Positive attitude and customer-focused mindset
  • Basic computer skills and ability to learn new systems

Benefits

  • Competitive salary with international account premium
  • Health benefits
  • Career growth opportunities
  • Comprehensive training and support

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