Customer Service Supervisor at Pharmaprix
Shoppers Drug Mart • vaudreuil dorion, montérégie • Posted June 18, 2026
About the Role
Drive exceptional customer service as a Front Store Supervisor at Pharmaprix. Oversee cashiers, merchandising, and uphold store policies while enhancing community service.
In this full-time position, you will lead the customer service team at a locally owned Pharmaprix store. This role requires strong decision-making, planning, and problem-solving skills essential for ensuring customer satisfaction. You'll manage staff training, loss prevention measures, and merchandising to create a welcoming store environment.
Key Responsibilities:
• Ensure compliance with policies and procedures
• Train and direct cashier and merchandising teams
• Manage daily cash office inventory and tracking
• Resolve customer inquiries and exchanges
• Maintain cleanliness and organization of shelves
Requirements:
• Strong judgment and decision-making skills
• Effective time management and organizational abilities
• Proficient computer skills
• Product knowledge is essential
In this full-time position, you will lead the customer service team at a locally owned Pharmaprix store. This role requires strong decision-making, planning, and problem-solving skills essential for ensuring customer satisfaction. You'll manage staff training, loss prevention measures, and merchandising to create a welcoming store environment.
Key Responsibilities:
• Ensure compliance with policies and procedures
• Train and direct cashier and merchandising teams
• Manage daily cash office inventory and tracking
• Resolve customer inquiries and exchanges
• Maintain cleanliness and organization of shelves
Requirements:
• Strong judgment and decision-making skills
• Effective time management and organizational abilities
• Proficient computer skills
• Product knowledge is essential