Customer Service Specialist with Dutch

ESAB • Cergy, Île-de-France • Posted June 30, 2026

About the Role

Overview:

As Customer Service Specialist, you will work with our clients and our commercial team to make sure that the requests are processed in a timely and efficient manner. This role contributes directly to meeting our business targets and securing excellent customer satisfaction.

Main Duties & Responsibilities:

  • Be the first point of contact for the current and potential clients, handle requests coming by phone or email
  • Prepare, handle, and send various documentation as per needs (such as quotations, certificates, invoices)
  • Manage demo / consignment stock
  • Provide insights into purchase patterns of our clients
  • Resolve issues with orders, guarantees, reclamations
  • Client data maintenance, including pricing rules
  • Place orders for our strategic clients

    • A person we are looking for:

  • A team player who maintains good working relationships with internal and external stake...