Customer Service Specialist

Travel: Up to 10%

Requisition ID: 13942

Position Summary

The Customer Service Specialist is primarily responsible for daily management of all kinds of customers’ orders received, their fulfillment/completion and coordination of shipments. The role also handles general customer inquiries, documentation and overall activities related to customer service. This position works effectively with Sales, Supply Chain, Logistics, Finance, Marketing, Regulatory and other departments to provide superior service to our customers, both internal and external. This is a highly interconnected role that requires the ability to work under pressure, in a team and with challenging deadlines. It will require strong commitment and business skills.

Principal Responsibilities

• Reception, analysis, and management of Purchasing, Consignment, Repairs, and all other applicable orders required by customers, guaranteeing compliance with applicable policies.