Customer Service Specialist - Orlando, FL

XACT • Orlando, FL • Posted July 01, 2026

About the Role

We are looking for energetic individuals who have an interest in providing our clients' customers with excellent customer service support from our secure office in Orlando, FL. We have both part time and full time positions available. We aim to delight every customer every day. As a Customer Care Representative, youll play a key role in helping customers achieve their goalswhether its finding the perfect product, resolving an issue, or ensuring a smooth order process. Youll use your empathy, resourcefulness, and problem-solving skills to deliver exceptional service that leaves a lasting impression. If you thrive on making customers successful and are motivated to turn challenges into wins, wed love to hear from you. What Youll Do: Be a trusted resource for customers, assisting them via phone, email, and live chat with product selection, order questions, and everything in between Use active listening and genuine curiosity to understand customers needs and challenges, and then recommen...