Customer Service Specialist (Mandarin) – Reservations

Join a global customer support environment for a leading digital reservation and booking application. You will support Mandarin‑speaking users with inquiries related to bookings, account issues, and general platform support.

This is a great opportunity for fresh graduates and early‑career professionals looking to build experience in an international customer service environment.

Location: Livingston, Malaysia (On‑site)

Employment Type: Full‑time

Working Schedule: Rotational shifts (24/7), 5 working days / 2 days off

Start Dates: 25 May 2026 / 15 June 2026

Key Responsibilities

• Provide customer support in Mandarin via phone, chat, and email
• Assist users with booking‑related inquiries and account issues
• Support customers through the reservation and payment process
• Ensure accurate handling of customer data and transactions
• Escalate comple...