Customer Service Specialist

Overview

VAT has stood for Innovation, Efficiency and Ambition for over 50 years and has grown into the leading international developer, manufacturer and supplier of high‑performance vacuum valves and vacuum sealing technology. The company employs over 2000 people worldwide with headquarters in Haag (Switzerland) and production centers in Switzerland, Malaysia, Romania and Taiwan. The Customer Support Specialist is the first point of contact for order management and is responsible for providing many levels of support. This position requires strong organizational skills, independent thinking and a proactive approach to customer needs. The ideal candidate handles complex customer issues, promotes positive experiences and works collaboratively to meet business goals and sales excellence.

Customer Order Management & Support

• Provide friendly, courteous, and professional support for customer orders received via email, telephone, customer portals,...