Customer Service (Spare Parts)

Company Overview S. K. ROSENBAUER PTE. LTD. manufactures fire fighting and rescue trucksfor domestic and export markets. Job Summary You will manage customer service operations for spare parts, ensuringaccurate documentation, efficient stock monitoring, and effective collaboration with internal teams to support sales growth and customer satisfaction in a manufacturing environment. Responsibilities Manage and process documentation including quotations, sales orders, invoices, delivery orders, and purchase orders to ensure accuracy and timely completion Ensure proper packing of goods for delivery and export to maintain product integrity and customer satisfaction Follow up promptly on quotations and customer inquiries to facilitate sales and resolve issues Collaborate with internal teams to support sales growth and enhance customer satisfaction through effective communication and coordination Monitor stock movement to maintain inventory accuracy and support operational efficiency Execute ...