Customer Service Representatives, Temporary (SY26-27)
Boston Public Schools • Boston, MA • Posted June 10, 2026
About the Role
Job Details
Job ID: 5685180
Job Description
Boston Public Schools seeks Customer Service Representatives - Transportation Department
Position Type: Temporary Position through the end of October 2026
Start date: July 1, 2026
Reports To : Customer Service Team Leads
OVERVIEW:
The Boston Public Schools is the largest school district in Massachusetts with approximately 57,000 students and a $1.2B budget. Transportation ensures that students across the city have a choice in their schools, which we believe is an essential part of improving equity across our system. On a daily basis, our 650 buses drive 45K miles, bringing over 30K students to 200 schools across the Boston area - not just Boston Public Schools but local parochial, private, and charter schools as well.
Customer Service Representatives (CSRs) are many parents' primary interaction with...
Job ID: 5685180
Job Description
Boston Public Schools seeks Customer Service Representatives - Transportation Department
Position Type: Temporary Position through the end of October 2026
Start date: July 1, 2026
Reports To : Customer Service Team Leads
OVERVIEW:
The Boston Public Schools is the largest school district in Massachusetts with approximately 57,000 students and a $1.2B budget. Transportation ensures that students across the city have a choice in their schools, which we believe is an essential part of improving equity across our system. On a daily basis, our 650 buses drive 45K miles, bringing over 30K students to 200 schools across the Boston area - not just Boston Public Schools but local parochial, private, and charter schools as well.
Customer Service Representatives (CSRs) are many parents' primary interaction with...