Customer Service Representatives

Q2 HR Solutions - Group of Companies • Philippines, Metro Manila • Posted June 04, 2026

About the Role

About the Role

We are looking for a Customer Service Representative to join a fast-growing customer support team. This role is ideal for individuals who enjoy helping customers, solving concerns, and delivering a positive service experience through professional and timely communication.

As a Customer Service Representative, you will handle customer inquiries, provide accurate information, resolve concerns, and ensure each interaction is handled with care, patience, and professionalism.

Key Responsibilities

  • Handle customer inquiries through voice, email, chat, or other communication channels.
  • Provide accurate information and support regarding products, services, accounts, or transactions.
  • Resolve customer concerns professionally while ensuring a positive customer experience.
  • Document customer interactions, updates, and resolutions accurately in the system.
  • Follow company procedures, ac...