Customer Service Representative – Travel Industry (Flexible Schedule)

Hjbtravels • Wānaka, Otago • Posted April 12, 2026

About the Role

Job Description:

We are looking for a reliable and customer-focused Customer Service Representative to support clients within the travel industry. This role offers a flexible schedule and is well-suited for individuals who enjoy helping others, communicating clearly, and providing high-quality service.

You will assist customers with travel-related inquiries, support the booking process, and help ensure a smooth and positive experience for every client.

Key Responsibilities:

  • Handle customer inquiries via phone and email

  • Assist clients with travel questions, reservations, and general support

  • Provide accurate information regarding destinations, policies, and procedures
  • Maintain professional and courteous communication at all times

  • Follow established company processes and service standards

  • Docum...