Customer Service Representative

Cashier

We are currently seeking an individual to join this team in the role of Cashier.

Responsibilities

• Accurately and promptly resolve customer queries and requests.
• Deliver an exceptional customer service experience.
• Ensure accurate cashiering activities.
• Help customers to understand how they can flexibly use HSBC services through Internet Banking, phone Banking & Self-service points, to meet their varying needs.
• Gain comprehensive knowledge of the Bank’s full range of products and services to enable you to connect the customer to the best possible service.
• Work collaboratively with colleagues to ensure every need of the customer can be met within the wider branch team.
• Treat customers fairly at the heart of all that you do.

Qualifications

• Have a passion for continuously delivering a superior customer service.
• Pride yourself in consistently d...