Customer Service Representative

WNS • pune district, maharashtra • Posted June 03, 2026

About the Role

We are hiring enthusiastic and customer-focused professionals for the role of Customer Support Associate – Voice Process . If you have excellent communication skills and are looking to start or grow your career in customer service, we’d love to hear from you.

Job Responsibilities


  • Handle customer queries and provide appropriate resolutions over voice calls
  • Deliver excellent customer service and maintain customer satisfaction
  • Understand customer concerns and respond professionally
  • Maintain accurate records of customer interactions
  • Follow company processes and quality standards


Eligibility Criteria

  • Undergraduate and Graduate candidates can apply
  • Excellent English communication skills are mandatory
  • Comfortable working in rotational shifts
  • Strong interpersonal and problem-solving skills
  • Immediate joiners preferred