Customer Service Representative (Prime Design)

Ranger Design is seeking a dynamic and customer-focused Customer Service Representative to join our team, supporting Prime Design, a leading provider of ladder racks and upfitting solutions. Operating within the commercial vehicle and fleet solutions industry, Ranger Design and Prime Design help tradespeople, service fleets, and transportation professionals maximize vehicle safety, organization, and productivity. This role will initially focus on supporting Prime Design operations, with planned progression to develop expertise across both brands, contributing to a collaborative team dedicated to delivering exceptional customer experience and industry-leading solutions.

As a Customer Service Representative, you will be the first point of contact for our customers, providing timely and effective support through phone and email communication. Your role will involve addressing inquiries, resolving issues, and ensuring positive customer experience. Strong communication skills, a pr...