Customer Service Representative
Robert Half Office Team • Oakland, NJ • Posted June 21, 2026
About the Role
Description We are looking for a detail-focused Customer Service Representative to support a manufacturing team in Oakland, New Jersey. This Long-term Contract opportunity is ideal for someone who can coordinate order-related activity, maintain accurate reporting, and keep communication moving across sales, engineering, production, and leadership. The position is onsite and requires a highly organized individual who is comfortable managing administrative processes, tracking project status, and presenting updates in meetings.
Responsibilities:
• Manage incoming customer order activity by coordinating updates across internal teams and ensuring information is processed accurately and on time.
• Maintain and refine Excel-based trackers to monitor confirmed projects, status changes, and outstanding items requiring follow-up.
• Generate operational and customer service reports from Oracle and other internal systems to support leadership decision-making.
• Compile daily, ...
Responsibilities:
• Manage incoming customer order activity by coordinating updates across internal teams and ensuring information is processed accurately and on time.
• Maintain and refine Excel-based trackers to monitor confirmed projects, status changes, and outstanding items requiring follow-up.
• Generate operational and customer service reports from Oracle and other internal systems to support leadership decision-making.
• Compile daily, ...