Customer Service Representative

Job Title: Customer Service Agent – English Location: Noida, India Department: Call Center Agent Shift: Rotational US Shift Offs: Rotational Mode: Work from Office Start Date: Immediate Key Responsibilities: • Provide real-time verbal interpretation between LPE customers and English-speaking representatives, ensuring clarity and accuracy. • Assist customers in understanding complex processes, instructions, or service information with clarity and empathy. • Partner with the customer team to support interactions across different customer journeys (e.g., support calls, issue resolution). • Maintain strict confidentiality and professionalism during calls. • Help document and relay customer issues or needs clearly to internal stakeholders. • Collaborate with team leads, QA teams, and operations to ensure consistent communication standards are met. • Support training sessions or meetings involving participants when required. Required Skills & Qualifications: • Fluency and strong proficiency ...