Customer Service Representative
TEKsystems • Minneapolis, MN • Posted July 11, 2026
About the Role
Overview
Our Financial Services client in Golden Valley, MN is seeking a detail-oriented Claims Operations Specialist to support a growing claims team during a period of increased claim volume. This role combines investigative research, customer outreach, and claims administration to help ensure beneficiaries receive timely assistance and claims are processed accurately.
The ideal candidate is analytical, customer-focused, and skilled at navigating complex cases while maintaining a high level of accuracy and professionalism.
Key Responsibilities
+ Conduct investigative research to validate claim information and ensure accuracy prior to beneficiary outreach
+ Perform follow-up activities related to claims processing and unclaimed property requirements
+ Contact beneficiaries who have not submitted claims paperwork or completed required documentation
+ Follow up on missing claim requirements and supporting documentation
+ Assist with ...
Our Financial Services client in Golden Valley, MN is seeking a detail-oriented Claims Operations Specialist to support a growing claims team during a period of increased claim volume. This role combines investigative research, customer outreach, and claims administration to help ensure beneficiaries receive timely assistance and claims are processed accurately.
The ideal candidate is analytical, customer-focused, and skilled at navigating complex cases while maintaining a high level of accuracy and professionalism.
Key Responsibilities
+ Conduct investigative research to validate claim information and ensure accuracy prior to beneficiary outreach
+ Perform follow-up activities related to claims processing and unclaimed property requirements
+ Contact beneficiaries who have not submitted claims paperwork or completed required documentation
+ Follow up on missing claim requirements and supporting documentation
+ Assist with ...