Customer Service Representative (Insurance)
ROCS Grad Staffing • grand rapids, mi • Posted June 14, 2026
About the Role
Why You Want to Work Here:
You will be joining a specialized insurance operation that moves away from the traditional, once-a-year renewal model to build deep, ongoing relationships with business leaders. We are looking for a high-touch service professional who is ready to build a career in a niche, growing agency. No prior insurance experience is required; we provide full training and will cover all costs for your pre-licensing education and exam as you earn your Property & Casualty license. This role offers a genuine advancement path into account management for someone with a service-first mindset who thrives in a fast-paced environment. You will work in a fully remote environment with a competitive compensation package and direct access to senior leadership.
Responsibilities:
- Serve as a responsive, professional point of contact for a dedicated client base.
- Handle inbound inquiries via phone and email with urgency, accura...