Customer Service Representative in MOA (Sales)

Concentrix • pasay, metro manila • Posted May 28, 2026

About the Role

Description

  • Respond promptly to customer inquiries via phone, email, or chat.
  • Assist customers with product selection and provide detailed information about sales and promotions.
  • Resolve customer complaints and issues effectively ensuring high levels of customer satisfaction.
  • Maintain accurate records of customer interactions and transactions.
  • Work collaboratively with team members to achieve sales targets.

Requirements

  • Educational Qualifications: Bachelor’s degree in a relevant field preferred.
  • Experience Level: Less than 1 year.
  • Skills and Competencies: Excellent communication and interpersonal skills.
  • Skills and Competencies: Basic sales knowledge and ability to assist in upselling.
  • Qualities and Traits: Positive attitude and a customer-oriented mindset.
  • Responsibilities and Duties: Abili...