Customer Service Representative

Jason Brayton Farmers Insurance • Grafton, Ohio • Posted June 20, 2026

About the Role

Our office is quickly growing and we need someone who we can train to fit in our office puzzle! The position offered is full time. Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in.

No prior experience is necessaryApply for the position today by completing the form and completing the assessment.


Benefits

Annual Base Salary + Commission

Mon-Fri Schedule

Career Growth Opportunities

Hands on Training


Responsibilities
  • Process customer policy change requests.
  • Secure all Trailing Documents from customers.
  • Handle all incoming claim calls from customers and follow-up.
  • Document each customer contact in eAgent.
  • Immediately greet all customers, entering the office, in a friendly and hel...