Customer service representative – german + english
Confidential • umhlanga rocks, kwazulu natal • Posted July 12, 2026
About the Role
Customer Service Representative – German + English
Location: Umhlanga, South Africa (On-Site)
Start Dates: April, June, August, October 2026
Work Schedule: 24/7 rotating shifts About the Role
We are seeking German + English speaking Customer Service Representatives to support our online retail client. You will be the first contact for customers, providing high-quality support and ensuring customer satisfaction. Responsibilities Handle customer inquiries via phone, email, or chat in German and English Provide accurate information on products, orders, and services Resolve customer issues professionally and efficiently Maintain accurate records of customer interactions Work effectively in a fast-paced, 24/7 rotating shift environment Requirements Fluent in German and English Matric / Grade 12 qualification is essential Strong communication and problem-solving skills Ability to work in a 24/7 rotating shift schedule Customer service experienc...