Customer Service Representative (FT- 1.0FTE, Day Shift)

Bozeman Health • Bozeman, Montana • Posted June 12, 2026

About the Role

Position Summary:

The Customer Service Representative is responsible for providing effective customer service to patients, internal departments, other medical facilities and resolve customer complaints/concerns. This position requires excellent telephone communication skills, and a high level of skill in entering data into the computer while talking with patients.

Minimum Qualifications:

Required

  • Six (6) months of experience serving a large number of customers in a fast-paced environment
  • Six (6) months of experience using a computer and typing with proficiency and accuracy

    • Preferred

  • High School Diploma or Equivalent
  • Prior work experience with medical and billing terminology
  • Prior work experience in healthcare

    • Essential Job Functions:

    In addition to the essential functions of the job listed below, employees must have on-time completion of all required education as assigned ...