Customer Service Representative - Fleet & Vehicle Services

Customer Service Representative - Fleet & Vehicle Services Location: Prescott Valley, AZ 86314 (100% Onsite) Pay Rate: $21.50/hr W2 Schedule: Monday to Friday, 7:00 AM to 3:30 PM Start Date: August 3, 2026 (tentative) Duration: 6 months, with potential for extension Job Description: SunSoftOnline is seeking a Customer Service Representative for a contract opportunity with an Arizona state agency in Prescott Valley. This role is the front line of a fleet maintenance operation: assisting customers with vehicle repair needs, interpreting service information and discussing work performed, verifying mileage, performing data entry, resolving customer complaints, and scheduling vehicles for preventative maintenance, warranty work, and commercial repairs. Required: Experience in an automotive or fleet maintenance operation environment (service advisor, service writer, dealership service desk, fleet coordinator, or similar) Customer service experience responding directly to customer inquiries a...