Job Description
Primary Function of the Position
Primarily support customer order operations by handling purchase orders, quotations, order processing, and delivery coordination in a timely and accurate manner.
Provide professional support via phone and email to ensure smooth order processing and customer satisfaction throughout the order lifecycle.
Accurately and timely process orders and requests in SAP ERP and Salesforce databases.
Work closely with other cross-functional teams such as Field Service, Technical Support, Service Business, Capital Sales, Clinical Sales, Finance, SCM, RAQA, Contracts, and end-customers to accomplish company objectives.
Understand processes and make recommendations to improve overall team efficiency.Essential Job Duties
Process customer purchase orders, quotations, and order-related requests accurately and promptly.