Customer Service Representative (CSR)

Job Title:

•  Customer Service Representative (CSR)   Location:  Eberlestock Headquarters  Schedule:  Monday – Friday, 8:00 AM to 4:00 PM (flex based on business needs)  Reports To:  Director of Customer Experience  Job Summary:   The Customer Service Representative (CSR) serves as a front-line ambassador for the Eberlestock brand.


• This role is responsible for providing exceptional support to customers through phone, email, social media, and other communication channels while delivering a customer experience that reflects our commitment to quality, professionalism, and service.  Successful candidates are excellent communicators who genuinely enjoy helping people, solving problems, and building positive relationships.

They possess the ability to multitask, learn complex product information, and confidently represent the Eberle...