Customer Service Representative

Robert Half Office Team • City of Industry, CA • Posted May 02, 2026

About the Role

Description
We are seeking a detail-oriented and proactive Customer Service Representative for a temp-to-hire opportunity with a growing company in the construction industry. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and can effectively coordinate across multiple departments to ensure excellent service and on-time delivery.

Key Responsibilities:

+ Manage order intake via phone and email, ensuring accuracy and timeliness

+ Verify product availability and confirm inventory levels

+ Coordinate with purchasing and fabrication teams to locate or source products as needed

+ Partner with the shipping department to track and confirm on-time deliveries

+ Perform high-volume data entry using alphanumeric systems with strong attention to detail

+ Handle 20+ inbound calls daily, providing professional and efficient customer support

+ Utilize Microsoft Dynamics AX to sea...